Reply To: Yodel!!!!****
Yes Ed, I suspect a corrupted database or a faulty programmer. Not a new experience for me: a few years before Yodel sent me the parcel for the North Wales resident, my widowed neighbour over the Close came to me in a panic: Yodel had dropped a damaged and resealed parcel at her door and made off, no signature asked. I eventually found the real recipient 3 streets away and he was not best pleased to see his expensive Chinese fire screen split in 3 places. He used my statement and my neighbour’s to force Yodel into litigation, paying for a new item and compensation. The recipient was a local restaurant owner, gave us and my SWMBO a very good meal.
Sometimes it really is an Ill Wind!
IME, Yodel and Hermes give very bad service. Parcelforce are not as bad as they were nowadays.
When the Thought Police arrive at your door, think -