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Hermes

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    Topic
  • #43027
    Participant
    johnbarry
    @johnbarry

    I am awaiting a parcel from Hermes, using the app yesterday it said with the courier will be delivered today (being yesterday 15/05/20) I don’t expect it that quick but it says today, it didn’t arrive

    Today the app is saying we have your parcel and processing it.

    What’s the point of an app as it seems to be going backwards.

    <hr />

    I can’t find aForum to put this in, Other Stuff is sub for Birthdays.

    Cheers
    John

Viewing 7 replies - 1 through 7 (of 7 total)
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  • #43028
    Participant
    PlaneMan
    @planeman
    Forumite Points: 7,393

    Delivery dates are all over the place at the moment John.

    Unless you’ve paid for a guaranteed date there’s not much you can do.

    With Hermes it all depends on your local courier.

    Mine is brilliant, he knows my car so won’t even bother trying to deliver unless my car is outside, instead he just sends me a text message and I tell him when I’ll be in. If only all couriers were that good……

    #43029
    Participant
    johnbarry
    @johnbarry
    Forumite Points: 4,592

    (Delivery dates are all over the place at the moment)

    True PM

    It did say with the local courier, maybe he took it back? hence they got it again.

    Not dealt much with hermes, I am not sure but I think they email to say with Local Courier. Then I might get it today (day of email).

    I will have to befriend the courier and maybe get the same service as you.

     

    Cheers
    John

    #43030
    Participant
    Bob Williams
    @bullstuff2
    Forumite Points: 13,463

    Speaking of deliveries, (hijacking this thread) I have had very few problems, most of mine lately have been UPS or DPD. However, I have been waiting since May 5th for a bottle of Isopropyl alcohol from Amazon, supplier being MG Chemicals, which is a UK company and states that they do not deal with China. Every time I check Amazon Tracking, the message is ‘not yet despatched’ and ‘an email will be sent to you when this item is despatched’. I have found MGC customer services email and asked that they give me more info, before I am forced to cancel with Amazon and look elsewhere.

    Amazon Prime deliveries: some are delayed, but not by much IME. Hermes I have had (bad) experience with in the past, or rather my SWMBO has. The local courier, who lived around the corner from us at the time, was a good bloke. He worked for another company eventually because every time he made a delivery there was at least one other customer asking where his order was. But Yodel is the one company that I do not like to see on my screen, saying they are delivering one of my orders. They are crap.

    When the Thought Police arrive at your door, think -
    I'm out.

    #43031
    Participant
    Ed P
    @edps
    Forumite Points: 16,550

    IPA is in high demand and the new demand is in smaller bottles unlike their typical 5-25 litre trade sales.

    I guess filling line problems is why it took two weeks for my UK supplied 1 litre bottle to arrive.

    #43033
    Participant
    Bob Williams
    @bullstuff2
    Forumite Points: 13,463

    Good points Ed, I had not thought this through. Filling a higher demand for smaller bottles requires more workforce and they will have to be observing social distancing. makes sense.

    When the Thought Police arrive at your door, think -
    I'm out.

    #43055
    Participant
    Dave Rice
    @ricedg
    Forumite Points: 9,285

    My IPA comes in 330ml cans, but we have been warned by the brewery there is a long delay in getting cans so mini kegs or 10 litre bibs are the best bet.

    #43061
    Participant
    Bob Williams
    @bullstuff2
    Forumite Points: 13,463

    Gave me a giggle Dave, nice one!

    :good: :yahoo:

    When the Thought Police arrive at your door, think -
    I'm out.

Viewing 7 replies - 1 through 7 (of 7 total)
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