Sky Broadband overcharging.

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This topic contains 3 replies, has 3 voices, and was last updated by tadka 1 week, 6 days ago.

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  • #30552

    tadka
    Participant
    @tadka

    I noticed that Sky charged me £30 on the 20th of Jan. even though I switched to Plusnet on the 8th of Jan. Called them up and they tell me that it’s because I was prebilled on the 6th of Jan. and the switch was on the 8th. But it’s okay, the overpayments were already calculated and I would have been refunded £41 on the 20th of Feb.

    Are they telling the truth or should I report them somewhere? If they are lying then in my eyes that’s pretty much fraud.

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    The Duke
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    @sgb101
    Forumite Points: 2,134

    My wife was saying last night to me that sky had messed up big time last month, overcharging alot of people. She said a couple of her friends had metiond they had been overcharged too.

    I haven’t looked into it, I didn’t give it a se ond thought, but tou should ring them.

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    #30554

    Dave Rice
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    @ricedg
    Forumite Points: 1,691

    It’s sharp practice but it’s legal. Ask any self employed people what it’s like getting paid by big businesses.

    To do MoD work we have to go through a third party who quite openly hold up our payments for over 2 months. The MoJ can be a nightmare too. At one time it looked like we’d have to go through Carillion who would pay you in 30 days if you gave up 10%, otherwise it was 3 months. Now we all know it was a glorified Ponzi scheme.

    If only we could pay our suppliers like that! My cash flow is always the biggest headache.

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    #30556

    tadka
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    @tadka
    Forumite Points: 565

    Why did I just think of the song Heaven is a place on Earth?

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